Terms and conditions

Credit Card payments are collected by Trekksoft AG acting as an authorised agent of Unitours Maroc. Subsequently, Trekksoft AG will appear as TREKKSOFT TOUR BOOKING on your credit card statement.

The domain where you enter and process your payment is owned and operated by TrekkSoft AG.

MoroccoMyWay.com General Conditions

MoroccoMyWay.com, its website, logo and domain name are trademarks of Unitours Maroc, travel agency founded in 1981 and registered near the Moroccan Ministry of Tourism under the licence n°2/82.

BOOKING AND CONFIRMATION:

Bookings of any tours, excursions and activities published on www.moroccomyway.com are handled by :
Unitours Maroc sarl.
Résidence Ahlam IID Suite n° 1 avenue Prince MoulayAbdellah, Semlalia, Marrakech, Morocco.
Phone: +212524446913 or +22524446457
Fax : +212524446914
Email: info@unitourismorocco.com

DEPOSIT AND PAYMENT:

If you book any service published on our website, we will charge your credit card for the deposit required only once the service is confirmed our side. Until then, we only authorize the amount on your credit card.
Deposit payments can be made by credit cards through our online secured payment gateway.

Balance is to be paid upon arrival, prior to any service to be given by:

Participants waive any charge-back rights and in the event of dispute, requests for a refund must be made using the procedures described here below. We regret that checks cannot be accepted.

CANCELLATION & REFUND:

(*) please make sure not to forget your travel insurance.

CLAIMS

Any claim should be made in writing to MoroccoMyWay.com before the departure from Morocco to info@moroccomyway.com.

LIMITATION OF LIABILITY

MoroccoMyWay.com does hold a specific insurance to cover any damage, loss incurred form its own proven mistakes but does not hold any specific insurance to cover client's risks and acts only in the capacity of an agent for hotels, restaurants, carriers, transportation companies and other suppliers and contractors. Therefore, MoroccoMyWay.com can not be held responsible, and will have to disclaim responsibilities for any loss, damages, injuries including death, delays, change of schedules, irregularities which are beyond our control. MoroccoMyWay.com also reserve the right to change the arrangements with or without notice if found in the best interest of all parties concerned.

PASSENGERS RESPONSIBILITY

Booking any of our services implies that the passenger has read the above terms and conditions and agrees to each of them.